International Data Analytics Software Company

Narrasoft has a team of three Python software developers and three technical/customer support BPO reps supporting a global data management and analytics company based in Europe and operating over multiple geographies. The Python team of software engineers codes, document and quality tests the ongoing development of the software product; and the team of technical/customer support BPO reps assist our customer is various ways. They monitor an online chat box for customer inquiries, technical issues and also prospective customer questions. This marriage of software development and BPO client support within the same physical office is a very effective way of operating within the offshore outsourcing model