Community-building is a solid first step toward spreading awareness of your brand. Today, building this community and encouraging support among its members have been improved with new Facebook group features.…
If you’re looking to hire live chat support agents with years of experience, visit our page Chat Support Services by NarraSoft. For chat agents with a technical background, visit Technical…
Did you know visitors who can intuitively use a website’s chat box are almost three times more likely to convert? The market research company Forrester says so, and to this,…
When the World Health Organization announced a health crisis is going to affect all parts of the globe, many small businesses panicked. A survey conducted this year in light of…
How many times has your tech company encountered the following? “I’m having a difficult time logging in to your site.” “Your device shut down abruptly.” “I can’t access my files…