If you’re unsure about the benefits of online live chat support for customer service, here’s an interesting fact. Among the various types of customer engagement... View Article
Community-building is a solid first step toward spreading awareness of your brand. Today, building this community and encouraging engagement among its members have become easier... View Article
Did you know visitors who can intuitively use a website’s chat box are almost three times more likely to convert? The market research company Forrester... View Article
The primary drivers of outsourcing have changed multiple times over the course of the past century. But we can all agree 2020 made it abundantly... View Article
How many times has your tech company encountered the following? “I’m having a difficult time logging in to your site.” “Your device shut down abruptly.”... View Article
