Flip Your Script!

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This is the third post of a thirty-blog series devoted to examining Dale Carnegie’s 30 principles of How to Win Friends and Influence People. I will be writing these blogettes with the intention of educating and/or inspiring NarraSoft’s 60 employees in Manila with specific focus on our customers in the software developmentmobile development and 3D/2D art outsourcing industries. I hope they will also be useful to other companies and individuals. Thank you very much for reading and please reach out with any comments, questions or ideas you may have. My email is phil@narrasoft.com. And thanks again!

I learned this principle early in my professional life…right after college. It was in a corporate training class focused on how to sell technology solutions to CIOs. And this principle can be very helpful in sales or anytime you are seeking a favorable outcome in life. It has served me well throughout my career and I would not have been able to build a successful company without following it strictly.

Consider the other person’s point of view…what they want…what will benefit them…what makes them happy. Instead of approaching someone with what is important to you and your situation; lead with how you can provide benefit to them. Sounds easy enough, right? Well too many times we fail to take the time to frame our requests, pitches, suggestions etc with others’ needs before our own. This is not to say you should disregard your own needs and desires, but understanding and considering another’s point of view will serve you much better that focusing only on what you want. The other party will most certainly be more receptive to listening to you and most certainly be more flexible in helping you achieve your ultimate goal.

Phil Bartos

Phil Bartos

Phil Bartos has worked extensively in the management consulting and IT/BPO outsourcing industries for Fortune 500 companies including: Accenture, Computer Sciences Corporation, TELUS and Siemens Corporation. Phil’s experience in the offshore outsourcing industry has included operations in the Philippines, India, Thailand, Russia, Mexico and Mercosur. Phil was an early adopter and pioneer entering the Philippine market in 2003; when it was still a small yet burgeoning offshore geography. In 2009, he launched NarraSoft and today serves as its President and CEO. Phil serves on the board of directors of the NC Museum of Life and Science, a globally renowned institution. He graduated from Baylor University’s Hankamer School of Business with a Bachelor of Business Administration in Management and Marketing. If you have any question or comments, please feel free to contact Phil at phil.bartos@narrasoft.com